Privacy Policy

Austin Moss Creations ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy details how we collect, use, and safeguard information gathered during your interaction with our website and services.

1. Information We Collect:

Personal Information:

When you engage with us, such as placing an order or reaching out through our contact channels, we collect personal details, including but not limited to your name, email address, phone number, and shipping address.

Payment Information:

For transactions, we collect payment details. It's important to note that we do not store this information; it is securely processed through our trusted payment gateway.

Order History:

We maintain a record of your past purchases and transactions to provide efficient customer service.

Website Usage Data:

We gather data related to your interaction with our website, such as your IP address, browser type, and pages visited. This information helps us analyze and enhance your online experience.

2. How We Use Your Information:

Order Processing:

To fulfill your orders, communicate about purchases, and provide customer support.

Website Improvement:

Analyzing usage data allows us to enhance our website's functionality and personalize your browsing experience.

Communication:

If you choose to receive updates, promotional offers, or newsletters, we use your contact information to deliver this content.

3. Information Sharing:

We do not sell, trade, or transfer your personal information to external parties. Trusted third parties may assist us in conducting our business, and they are obligated to maintain the confidentiality of your information.

4. Data Security:

We implement security measures to protect your personal information. Payment details are securely processed, and access to personal information is restricted to authorized personnel.

5. Cookies:

Our website employs cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings, although disabling cookies may impact certain features.

6. Your Choices:

Opt-Out:

You have the option to opt-out of receiving promotional emails by following the instructions provided in our emails.

Access and Correction:

You can request access to your personal information or ask for corrections or deletions by reaching out to us at mary@austinmosscreations.com.

8. Changes to This Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or for legal compliance. Any updates will be posted on this page, and the revised policy will become effective upon posting.

9. Contact Us:

For questions or concerns about our Privacy Policy, please contact us at mary@austinmosscreations.com.

Thank you for entrusting Austin Moss Creations with your information. Your privacy is of utmost importance to us.